There are countless times that we have been tempted to shop on websites, such as Amazon, Walmart, or wherever we might have found the best deal. We know how easy it is to be lured in by the low prices and free overnight shipping. But, no matter what brand you are buying, the key is to order from a seller that you can trust. Anyone is able to sell online, no matter who they are, where they are, or what quality their product is. That is why we are all about buying DIRECTLY from the brand! If you buy from the brand, you know its genuine and the product you order is guaranteed by the company.
For TRUST Beauty, “guaranteed by the company” means that we 100% support every single product we send out. If you do not like it, it arrives damaged, or it causes a reaction on your skin, we will take it back no questions asked. Period. We know the world is totally becoming “Amazonized,” where we are starting to expect low prices, free shipping, and unlimited returns. And while that all seems perfect at first, it’s easy to see that quality is being compromised to keep up with these other benefits. It’s not always easy for brands to achieve that on their own sites, but brand owners are consumers too, tempted by the same Amazon deals, and trying to offer you the best price and shipping speed, without compromising on quality.
The online world has become a shopaholics dream, but also a nightmare. You can buy from anywhere, anytime from stores, such as eBay and Amazon, to social media sites, such as Facebook and Instagram. We do our best to make our information visible on any and all sites you may come across as well as continuously monitor these third-party websites. Unfortunately for brands like us, certain things remain out of our control, which is why we always recommend that you shop directly with us.
For example, you may love the deep discounts of Amazon and overnight shipping, but at this price, you have to ask yourself, what's the catch? The catch is that they don’t care as much as we do about how the products come to you and exactly how much you love your purchase. Yes, they will refund your money, but you will pay for return shipping, and there is no guarantee what condition the products will be in when they arrive. If you’re buying on Amazon, make sure you are buying from the brand and staying away from third-party sellers.
eBay is another site that we’d recommend you avoid, no matter what discount you may see listed on their website. We have unfortunately seen our product far too often being resold after purchased through one of our promotions. In this case, you might be receiving 40% off, but in exchange, your item could arrive used, in damaged packaging, or be an entirely different product in the bottle.
Aside from these, there are sites that we can always TRUST, whether it’s Sephora or BirchBox. Unfortunately, with every good one, there are even more that cannot be trusted, and if you haven't heard of it, chances are you probably shouldn't shop there. If you are buying from a store that’s new to you, always make sure you know the return policy and read some great reviews on the site before purchasing.
All in all, if it seems too good to be true, then it probably is. Don’t risk getting an inferior quality product and wasting your money just to get a deeply discounted product. Shop with the brand's store to ensure you are getting the quality and customer service that you deserve!